Last Updated: November 2024
By accessing and using the Vivid-heron website, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.
This website is provided for informational and promotional purposes regarding our culinary services. You may use this website for lawful purposes only and in accordance with these Terms of Use.
Service bookings made through this website are subject to confirmation and availability. Submission of a booking request does not guarantee acceptance. We reserve the right to refuse service to anyone for any lawful reason.
All bookings require confirmation from Vivid-heron. A binding agreement is formed only upon our written confirmation of your booking.
Cancellations must be made at least 48 hours before the scheduled service date to receive a full refund. Cancellations made with less than 48 hours notice may be subject to a cancellation fee.
We accommodate rescheduling requests when possible. Please provide at least 48 hours notice for rescheduling to avoid fees.
Clients must provide a functional kitchen with basic appliances. We reserve the right to reschedule if the kitchen facilities are inadequate for safe food preparation.
Participants must be at least 18 years old unless accompanied by a parent or guardian. Class sizes may be limited.
Event details must be finalized at least one week before the event date. Changes to guest count within 72 hours of the event may incur additional charges.
All prices are listed in Australian Dollars (AUD) and are subject to change without notice. Prices displayed on the website are current at the time of publication but may be updated.
A deposit may be required to confirm bookings. Full payment is typically due on the day of service unless alternative arrangements have been made.
All prices include applicable taxes unless otherwise stated.
Clients must inform us of any dietary restrictions, allergies, or food sensitivities before service. While we take reasonable precautions, we cannot guarantee a completely allergen-free environment. Clients with severe allergies should consult with healthcare providers before using our services.
Our culinary services are provided for general dietary purposes. They are not intended to diagnose, treat, cure, or prevent any medical condition. Results may vary based on individual circumstances.
To the maximum extent permitted by law, Vivid-heron shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or website.
We follow strict food safety protocols. However, we are not liable for any issues arising from improper storage, reheating, or consumption of prepared foods after they leave our care.
All content on this website, including text, images, logos, and design elements, is the property of Vivid-heron or its content suppliers and is protected by intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content without express written permission.
Any feedback, suggestions, or other submissions you provide to us become our property. We may use such submissions for any purpose without compensation or attribution.
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of external sites. Your use of third-party websites is at your own risk.
You agree to indemnify and hold harmless Vivid-heron and its employees from any claims, damages, or expenses arising from your use of our services or violation of these Terms of Use.
These Terms of Use are governed by the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.
We encourage users to contact us first to resolve any disputes. If a resolution cannot be reached informally, disputes may be resolved through mediation before pursuing legal action.
If any provision of these Terms of Use is found to be unenforceable, the remaining provisions shall continue in full force and effect.
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.
These Terms of Use, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Vivid-heron regarding use of our website and services.
For questions about these Terms of Use, please contact us at:
Email: [email protected]
Address: 127 Paddington Street, Paddington NSW 2021, Sydney, Australia
Vivid-heron operates as a professional culinary services provider based in Sydney, Australia. We are committed to providing high-quality culinary experiences while maintaining transparency in our business practices.