Last Updated: November 2024
While Vivid-heron is based in Australia, we recognize that some of our website visitors may be located in the European Union. This page outlines our commitment to GDPR compliance and the rights of EU data subjects.
Vivid-heron acts as the data controller for personal information collected through our website and services.
Contact: [email protected]
Address: 127 Paddington Street, Paddington NSW 2021, Sydney, Australia
We process personal data based on the following legal grounds:
If you are an EU resident, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used, and machine-readable format.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
You have the right to request deletion of your personal data under certain circumstances, including when the data is no longer necessary for the purposes for which it was collected.
You have the right to request that we restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a portable format and to have it transferred to another data controller where technically feasible.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Where processing is based on consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
You have the right to lodge a complaint with a supervisory authority, particularly in the EU member state of your habitual residence, place of work, or place of alleged infringement.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, though this period may be extended by two additional months for complex requests.
As we are based in Australia, your personal data may be transferred outside the EU. We ensure appropriate safeguards are in place for such transfers, in compliance with GDPR requirements.
For questions specific to data protection and GDPR compliance, you may contact our data protection representative at [email protected].
We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects individuals.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and the purpose for processing.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay, in accordance with GDPR requirements.
We do not knowingly collect or process personal data from children under 16 years of age. If we become aware that we have collected such data, we will take steps to delete it promptly.
We may update this GDPR compliance notice from time to time. Significant changes will be communicated through our website or direct notification where appropriate.