We're here to answer your questions
127 Paddington Street
Paddington NSW 2021
Sydney, Australia
Monday to Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
We typically respond to inquiries within 24 hours during business days. For urgent matters, please indicate this in your message subject line.
We primarily serve the greater Sydney metropolitan area, including the Eastern Suburbs, Inner West, North Shore, and CBD. Services may be available in other areas depending on the scope of work. Contact us to confirm availability in your location.
We recommend booking at least two weeks in advance for personal chef services and cooking classes. Event catering typically requires four to six weeks notice, though we may accommodate shorter timelines depending on availability.
Absolutely. We work with vegetarian, vegan, gluten-free, dairy-free, and other dietary requirements. All menus are customized to your needs.
We bring specialized tools and equipment. You'll need a functional kitchen with basic appliances like an oven and stovetop. We'll discuss specific requirements during the initial consultation.
Yes, menu adjustments can be made up to five days before your scheduled service. This allows us adequate time for ingredient sourcing.
Yes, ingredient sourcing is included in all our services. We select premium quality ingredients from trusted suppliers.
We require a deposit upon booking confirmation, with the balance due on the day of service. Specific payment details will be provided in your booking confirmation.